At ANR Logistics, we value the privacy and security of our customers’ personal information,
including data collected from cell phones. As part of our commitment to transparency and
compliance with current data protection laws and regulations, this privacy policy explains how
we collect, use, and protect any personal information that we gather through cell phone
communications.
- Information We Collect
When you communicate with ANR Logistics via cell phone, we may collect the following types of
information:
Call and Message Details: This includes the phone number, date, time, duration, and
content of any calls or text messages exchanged with us.
Other Communication Data: If you interact with us via mobile apps, websites, or other
digital communication channels, we may collect related data such as usage statistics
and communication preferences. - How We Use Your Data
The information we collect is used to enhance our services and ensure smooth, efficient
operations. Specifically, we use your data for the following purposes:
Customer Service and Communication: To facilitate efficient communication between
you and our team regarding deliveries, logistics, and service inquiries.
Route Optimization and Tracking: To track shipments and ensure timely deliveries, we
may use location data to optimize routes and monitor the progress of goods in transit.
Account Management: To verify and manage your account, including for billing,
scheduling, and providing updates on deliveries or shipments.
Compliance and Legal Requirements: To fulfill our legal obligations, such as ensuring
safety compliance or adhering to industry regulations.
Improvement of Services: To assess our services and improve our operations, we may
analyze communications and feedback for quality assurance purposes. - Data Sharing and Disclosure
We are committed to protecting your personal information. However, we may share your data
with trusted third parties for the following reasons:
Service Providers: We may share your information with third-party service providers
who assist with our logistics, communication, and customer service operations (e.g.,
telecommunication services, GPS services, etc.). These third parties are required to
adhere to strict data protection standards.
Legal Compliance: We may disclose your information as required by law, regulation, or
legal process, such as in response to subpoenas or requests from government
authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your
information may be transferred as part of the transaction.
- Consent for SMS Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be
shared with third parties for marketing purposes. - Type of SMS Communications:
If you have consented to receive text messages from ANR Logistics, you may receive
messages related to the following:
Route Optimization and Tracking
Job status updates
Appointment reminders
Follow-up messages - Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may
receive up to 10 SMS messages per week related to your job status, or appointment reminder. - Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s
pricing plan. These fees may vary if the message is sent domestically or internationally. - Opt-In Method:
You may opt-in to receive SMS messages from ANR Logistics in the following ways:
Verbally, during a conversation
By submitting an online form
By completing the job application - Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this
policy or as required by law. When no longer needed, we will securely delete or anonymize your
data. - Data Security
ANR Logistics implements industry-standard measures to protect your personal information
from unauthorized access, disclosure, or loss. These measures include encryption, secure
communication protocols, and restricted access to sensitive data. However, please note that no
method of data transmission over the internet or mobile networks is entirely secure, and we
cannot guarantee absolute security. - Your Rights
You have the right to:
Access Your Data: Request information about the personal data we have collected
from you and how it is used.
Correct or Update Your Information: Request changes to any inaccurate or
incomplete information we hold about you.
Delete Your Data: Request that we delete your personal information, subject to legal
and contractual obligations.
Opt-Out of Communication: You may choose to opt out of non-essential
communications, including marketing messages, by following contacting us directly, or
simply reply “STOP” to any SMS message you receive
- Third-Party Services
Our communications may include links to third-party websites or services that are not operated
by ANR Logistics. This privacy policy does not apply to third-party sites, and we encourage you
to review the privacy policies of those sites before sharing your information. - Policy Changes
ANR Logistics reserves the right to update this Cell Phone Privacy Policy at any time. When
changes are made, the revised policy will be posted on our website. We encourage you to
review this policy periodically to stay informed about how we protect your data. - Contact Information
If you have any questions, concerns, or requests regarding this privacy policy or the handling of
your personal data, please contact us at:
ANR Logistics
Phone: 360-831-0500
Email: Safety@ANR-Logistics.com - Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS
consent box on our forms. - Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy policy and Terms and pages.
Message frequency may vary
By continuing to communicate with ANR Logistics via cell phone, you acknowledge and agree to
the terms of this privacy policy.